Customer Reviews
By Dazz on 7th May 2025
"Used Pro-grow many times and the quality of the product is consistently good. Delivery was fast - far ahead of the 3-4 day estimated schedule - it came the next day. Fortunately I was at home and the driver placed the pallet on my drive as requested. All good. "
By Claire Hadingham on 15th April 2025
"Seems very good quality soil conditioner, so this is my 2nd order within a year. However, both times I took a day off work to receive the kerbside delivery and it didn't arrive, but had to be rescheduled causing significant inconvenience . I realise this is down to the distributor rather than Veolia but to happen twice will make me reconsider the supplier of my next order."
By Stephen Smith on 4th March 2025
"Excellent "
By Hilary Sutton on 1st February 2025
"The product is great. The only issue was the delivery. The email to let me know it was dispatched went into spam - probably my fault. Luckily we were in. We live in Buxton and there was very deep snow on our road. The delivery driver was a hero managing to get up to us but he had no alternative but to leave the pallet in the middle of the road. He couldn’t even get it on the pavement. So me (68) and husband (70) had no choice but to empty this pallet in double quick time. It would have been good to get a phone call and we would have asked you to delay delivery until the snow had gone."
By Vicky on 28th March 2024
"Delivered on time - very helpful driver. Really good clean conditioner. No stones or weeds. Needed a lot but it went a long way. "
By Alison Rogers on 27th February 2023
"Easy to order. Helpful delivery driver. Lovely rich, dark product. I have put a 6cm layer on my borders. It looks great. Contained no rubbish at all. I’ll be using again. "
STAFF REVIEW
By Andrew Steele on 20th September 2022
"I am very happy with both service and quality of product. Quickly delivered to my desired spot. The conditioner was clean and consistent providing a very good solution to my dual need for improvement to my soil and surface mulch. Would recommend to anyone. "

Staff response...
"Thanks for the feedback Andrew, that's great to hear."
By michaelspillett on 9th July 2020
"Delivered quickly and bags in good condition. Bags of suitable size for handling. Soil is fine and was distributed to the garden easily"
By ChristineWebster on 23rd June 2020
"Ordering and delivery simple and efficient. Pro grow is more expensive than our local equivalent but finer textured. Will have to wait a few weeks to see if results are better."
By Allan on 20th May 2020
"Arrived promptly. Very useful as a mulch. Finer graded than before which is good. I dare say the smaller and thinner plastic bags are intended to be eco friendly, but the old style I still keep and use round the garden the new are not so robust and likely will go to waste!"
By PhillipOKane on 17th May 2020
"I cant write a review on the product as I mistakenly bought the wrong on ,but the service was good and eficient"
By Grace on 12th May 2020
"Very good product and good delivery service"
By RichardHaszeldine on 6th May 2020
"I have tried Pro-Grow Soil Conditioner for the first time this spring and found it very easy to work with. The 30 litre bags are well sized for carrying and moving in the garden, also as any keen gardener knows, soil condition is the basis of green fingered success. The soil conditioner works well to open up the soil structure and also act as a water retaining top mulch to new plantings. It will work effectively with all plants and vegetables as well as shrubs. I will be placing another order for next season."
By PaulRussell on 22nd April 2020
"Great service - the 35 bags arrived a few days after ordered as promised. Driver helpful - garden enjoying the benefits of the Pro-Grow"
By EM on 23rd November 2018
"Thought long and hard before ordering, so pleased that I did, very pleased with the soil and bark I received, will be ordering again, so much easier having it delivered than buying from the garden centre"
By AdrianManning on 15th November 2018
"Easy to order, delivered to the gate in bags easy to carry. Product pleasant to handle, peat-free and easy to spread. Next Spring will tell us how effective it is!"
By Barry Marriott on 17th July 2018
"The product is excellent and has improved plant growth.
My only concern was that the pallet could not be lifted down my drive because the jack had very low lifting capacity. I wouls imagine that pallet loads would be bought in rural areas and come up against gravel drives."
By Mrs Eleanor Young on 30th August 2016
"With the assistance of your very helpful customer service team regarding delivery, the order was delivered in good condition and in good time. "